ServiceMax Zinc - Google Play
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Publisher Description
ServiceMax Zinc -Zinc connects technicians with the people and information they need
Zinc Real-Time Communication connects technicians in real time with the people and information needed to confidently get the job done quickly and correctly, allowing the organization to reduce mean time to repair, boost customer satisfaction and improve employee engagement. Instead of turning to non-compliant consumer apps, service teams can now turn to a powerful, yet easy to use, team communication platform purpose-built for their needs — ServiceMax Zinc.
Hotline Communication:
• Connects technicians to the right expert instantly with Hotline bots
• Bypass long call canter queues and email exchanges to get information quickly and efficiently
• Track every request
• Measure resolution times, quality of internal service, and adapt Hotline staffing to changing demands
Broadcast Communication:
• Broadcast information in real time to your teams’ mobile devices
• Alerts fill the screen, requiring team members to interact with the message to continue in the app
• Target a specific group of employees based on critera such as group membership, department, location, work skills, or role
Team Communication:
• Communicate 1:1 and in groups
• Text, voice, video, content sharing and location sharing
• Conversations linked to ServiceMax records (such as Assets, Work Orders, Cases, Returns) for easy reference and access
Security:
• Military-Grade Encryption
• Customer Data Security
• Data Center Security
• Application Security
• Business Continuity and Reliability
Privacy:
• Data Ownership
• Custom Data Storage and Deletion
• Multi-Factor Authentication
• SSO and SAML 2.0
About ServiceMax Zinc
The company that develops ServiceMax Zinc is ServiceMax Zinc. The latest version released by its developer is 1.0 .
To install ServiceMax Zinc on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-08-20 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the ServiceMax Zinc as malware as malware if the download link to com.cotap.android is broken.
How to install ServiceMax Zinc on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the ServiceMax Zinc is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by ServiceMax Zinc will be shown. Click on Accept to continue the process.
- ServiceMax Zinc will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
Program Details
System requirements
Download information
Pricing
Version History
version
posted on 2026-08-20
version 14.1.0
posted on 2026-07-27
We regularly update ServiceMax Zinc to improve app performance and user experience.
version 11.4.0
posted on 2025-04-16
ServiceMax Zinc
Version 11.4.0
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We regularly update ServiceMax Zinc to improve app performance and user experience.
Fixed Issue List:
Case Number - Description - Fix Version
* 00168607 - Search by work_address - v11.1
* 00168851 - Allow user to join existing contextual conversations - v11.2
* 00166898 - iOS hotline search should be consistent - v11.0
version 5.23.1-1355
posted on 2021-09-16
Miscellaneous bug fixes and small enhancements.
version 5.23.0-1348
posted on 2021-08-12
Zinc 5.23 adds support for Salesforce-based Zinc accounts, plus bug fixes and minor enhancements.
version 5.22.0-1334
posted on 2021-04-23
Zinc 5.22 for Android adds hotline request search and filtering. Now you can find past hotline requests and conversations by searching for message text, and you can filter on requester, owner, current status, or hotline. The release also includes various bug fixes and minor enhancements.
version 5.21.2-1320
posted on 2021-02-24
The latest Zinc release includes bug fixes and minor enhancements.
version 5.21.1-1314
posted on 2021-02-18
The latest Zinc release includes an arrow drawing tool in the photo annotation feature, and several bug fixes.
version 5.21.0-1306
posted on 2021-01-29
The latest Zinc release adds two new features designed to make it easier to explain things when you're on a video call. Now you can add live annotations on the video feed, to call out specific objects. Also you can grab a still photo from the video feed, annotation it, and send it to the person you're talking to. The release also includes various bug fixes and minor enhancements.
version 5.20.0-1241
posted on 2020-09-18
Now Zinc chat-bot developers can include quick replies - suggested responses for users talking with bots. The release also includes bug fixes and small enhancements.
Disclaimer
Official Google Play Link
We do not host ServiceMax Zinc on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
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